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Warranty


Warranty: Merchandise sold on an “AS IS” basis is indicated on the purchase order or invoice. If merchandise is sold on an “AS IS” basis it is expressly understood by buyer that there are no warranties, either express or implied. Therefore seller makes neither representations nor warranties either express or implied or in any other manner or form. In that regard seller and buyer specifically and unconditionally agree that there are no warranties of merchantability or fitness for a particular purpose or use imposed either by contract or law with regard to the merchandise sold on an “AS IS” basis. For any merchandise that is not designated “AS IS”, as herein set forth, any warranty for merchandise sold will not exceed the period of time stated on either the purchase order or invoice. Some States do not allow margins on how long an implied warranty can last.

In no event shall we be held accountable to you with respect to this site, our products, content, or services for any amount in the aggregate in excess of the fees paid by you therefore; or for any indirect, incidental, punitive, or consequential damages of any kind whatsoever, including (without limitation), loss of data, income or profit, loss of or damage to property. Some states do not allow the exclusion or limitation of incidental or consequential damages.

 

Guarantee:

  1. We care for our customers, and for their shopping experience.
  2. We try hard to provide you with the highest quality service, the best warranty and return policy for our products.
  3. Our Customer Service department has a highly trained staff.
  4. Please refer to our Warranty, Privacy Policy and Return Policy pages for specific information on warranty, returns, and the privacy of your shopping experience.
  5. We try our best to offer you with the best pictures of our charms, but due to computer monitors, there may be size or color differences.

All of our sales are final. However, we will return your money or exchange the item only if we ship the wrong item or if it is defective in any way.

If you do desire to return your item for whatever reason, it must be done within 14 days of the original receipt. If your purchase appears to be broken, or if it is missing some pieces, please notify us immediately and send us back the defective item. merchandise.


Guarantee

We guarantee that our jewelry is authentic and genuine.
We guarantee a 14-day trial period if you are not satisfied with our products. Please refer to the Return Policy page for more information.
We guarantee a safe shopping experience for you, and for your financial information. Please refer to our Privacy Policy page for more information.
We care for our customers, and their shopping experience. We strive to provide the highest quality service, the best return policy and warranty for our fine jewelry. Our Customer Service department features highly trained individuals who are there to help if any problems do occur. Please refer to our Warranty, Privacy Policy and Return Policy pages for specific information on warranty, returns, and the privacy of your shopping experience. Please do not hesitate and give us a call or send us an email if you have any questions or concerns regarding our products, our service or our website. If you feel that information on our website is misrepresented We try our best to provide you with the best possible pictures of our jewelry, but there may be size or color difference because of different monitors and computers.

Fine Jewelry Limited 90-day Warranty

All jewelry purchased from us is covered by warranty for 90-days against manufacturing defects (based upon our inspection). All jewelry is genuine and authentic. It is made from platinum, 14k or 10k gold and sterling silver. All weights, and sizes and other item specifications listed on the website are approximate unless otherwise noted. In case of a manufacturing defect, we will exchange the item for a new one within 90 days of the purchase. 3 rd party repair or any modification of the item voids the warranty. Examples of manufacturing defects would be the following: a broken lobster clamp, or a chain with an open link. Obvious damage to the chain such as pulling and ripping is not a manufacturing defect and will not be covered. WE DISCLAIM ANY LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES FOR BREACH OF WRITTEN OR IMPLIED WARRANTY OF THIS ITEM, INCLUDING MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS, WHICH VARY FROM STATE TO STATE. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation may not apply to you.

To obtain Warranty Service, you must obtain a Return Merchandise Authorization (RMA) number and follow the return instructions.

Watch Warranty

Warranty for our watches is provided by the manufacturer. All warranty claims must be done directly to the manufacturer. We will not accept returns or exchanges on watches after the 14-day return policy and will not accept returns with any defects. Return policy fully applies to any watch returns. WE DISCLAIM ANY LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES FOR BREACH OF WRITTEN OR IMPLIED WARRANTY OF THIS ITEM, INCLUDING MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS, WHICH VARY FROM STATE TO STATE. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation may not apply to you.

Please contact the watch manufacturer for further warranty instructions.



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